Posts tagged business
10 Simple Ways to Improve Your Client Experience

Congratulations! You are landing clients left and right. You go, girlfriend! (People still say that, right?!) These clients are invested in you. They trust you with their business. (No pressure!)  So, how can you ensure that they are satisfied? 

>>Give your clients a top-notch experience!<<

Here are ten ways you can turn passive customers into raving fans.

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How A NON-Client Experience Can Actually Help Your Business

One thing that all of these businesses have in common is the fact that I have to tell potential clients ‘no’, for various reasons. If you know me, you’ll understand that I HATE doing this! I’m the type of person that wants to make everyone happy, and telling someone that I couldn’t work with them made me feel like I was abandoning them. So, I did something about it by creating a NON-client experience!

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My Biggest Business Mistake

Recently someone asked me what is the biggest mistake I’ve made in my businesses and I completely ignored the question. Seriously! It’s silly to admit but I completely ignored them because the truth is, I knew EXACTLY what my biggest business mistake is.

I was embarrassed that I let it happen, that it went on for so long, that I didn’t speak up… So today I’m opening up to tell you about my biggest business mistake, in the hopes that you’ll learn from my experience.

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How To Train A Team

Between my businesses, I have over 20 sub-contractors that I pay regularly. If you had asked me a few years ago if I could picture myself as someone’s “boss” I would have laughed out loud! But I've learned a lot over the years, and today I'm teaching you how I train both client-facing sub-contractors and behind-the-scenes VA's to scale your business.

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5 Practical Things You Should Know Before Starting A Business

Thinking of turning your passion into profits? Today, I’m going to teach you 5 practical things you should know before starting a business (from someone who’s done it 5 times!).

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Six Simple Elements Your Website NEEDS TO Make You Money

Giving you money has to be the EASIEST thing someone does all week.

Have you ever been on someone’s website, liked what they were selling, but the “buy now” button wasn’t glaringly obvious and you navigated away? This is one of my BIGGEST pet peeves when it comes to marketing... When people make it SO difficult to pay them that they are actually leaving money on the table.

Use this one simple change on your website and see how many more sales you make. I dare you!

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Why A Streamlined Client Experience Is CRUCIAL To Growing A Thriving Business

Dude, let me deal it to you straight... A streamlined client experience is CRUCIAL to growing a thriving business.

I used to think my business wasn’t different, there were a million people doing what I do and there wasn’t any reason to “reinvent the wheel” when it came to serving my clients. So I did it exactly the way everyone else did it, hardly thinking twice about how my clients experienced my brand.

I couldn’t have been any more wrong!

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Here, Take My Sales Script

Sales. That amazing, beautiful, exciting word that connects us to our customers and makes us money.

What? You don’t think of it that way?

Hmm… Lemme guess. Instead of amazing, beautiful, and exciting… You think sales is spammy, skeevy, and gross. How did I know?

>>Friends, regardless of how you feel about sales, you can’t disagree with the fact that you HAVE to do it.<<

If you are in business, you have to sell. I don’t care if you’re selling for a multi-level marketing company, an in-person service, a brick and mortar shop, a digital course, you have an Etsy store, you’re a coach…. You have to sell!

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